Best
Value is all about talking, listening and
changing. It is about us talking to our
customers, listening to your views and changing
how we do things to make our service better.
We
have introduced new ways of measuring how
well we do things, so we can set goals and
improve every year.
As
a whole, we all want our improved service
to be reviewed by independent assessors
to keep us on our toes, so we are aiming
for a quality 'badge' in a year or two,
when the time is right.
To
help us understand what our clients and
customers need, so we can change what we
do, why not tell us what you think of our
service and how we can do things better
by emailing Abdul Qureshi.
